1. How do I select the right cooling tower for my application?
Answer:
You only need to provide basic data such as flow rate, inlet/outlet temperature, and ambient wet-bulb temperature. Our engineers will calculate and recommend the most suitable model to ensure performance and cost efficiency.
2. What information is required for accurate quotation?
Answer:
Key data includes cooling capacity, fluid type, temperature range, installation location, and power supply. With complete information, we can provide a fast and accurate quotation.
3. What is the difference between open and closed circuit cooling towers?
Answer:
Open cooling towers allow direct contact between water and air, while closed circuit towers use a coil to keep the process fluid clean and protected. Closed systems are ideal for higher requirements on cleanliness and stability.
4. How do you ensure cooling performance?
Answer:
All cooling towers are designed based on thermal calculations and can be tested according to CTI standards. We ensure stable outlet temperature under specified working conditions.
5. What materials do you use? Are they durable?
Answer:
We offer options such as galvanized steel, stainless steel, and FRP, depending on your environment. All materials are selected for corrosion resistance and long service life.
6. What is the lead time?
Answer:
Standard production time is 7–15 working days after deposit. For customized or bulk orders, the lead time may vary.
7. How about maintenance and operating cost?
Answer:
Our cooling towers are designed for low maintenance and energy efficiency. Regular inspection of key components is sufficient to ensure long-term operation.
8. Can you customize the cooling tower?
Answer:
Yes, we provide full customization including capacity, dimensions, materials, motor brands, and control systems to meet your project needs.
9. What certifications do you have?
Answer:
We can provide certifications such as CTI, CE, and ISO, depending on the product and market requirements.
10. What after-sales support do you provide?
Answer:
We offer 12 months warranty, technical support, spare parts supply, and on-site service if required.